Setting in the tool
Sending of the mail
Receiving of the mail
Viewing the results
Setting in the tool
Sending of the mail
Receiving of the mail
Viewing the results
1. Setting in the tool for:
- Defining the characteristics of the Touch Point;
- Configuration of questions and introduction mail;
- Configuration of other parameters like black list, various controls, reminder etc…
1. Setting in the tool for:
Defining the characteristics of the Touch Point;
Configuration of questions and introduction mail;
Configuration of other parameters like black list, various controls, reminder etc…
2. Mail sending
Right after uploading the file containing contacts the algorithm checks content and distributes records between calls and web surveys.
2. Mail sending
Right after uploading the file containing contacts the algorithm checks content and distributes records between calls and web surveys.
3. Client receives the mail
The client receives the introduction mail containing the link to the survey.
3. Client receives the mail
The client receives the introduction mail containing the link to the survey.
4. Data immediately available
The results, score and feedback are immediately available in the reporting tool.
4. Data immediately available
The results, score and feedback are immediately available in the reporting tool.
Contact us
We will gladly respond to any queries that you have regarding the Web Survey tool. Our team is at your disposal.