Thanks to the Mediana Web Portal customized for Viesgo, customers can benefit from advanced tools directly from their PC browser.
Mediana accompanies Viesgo for more than three years with the web portal dedicated to over 40.000 active customers on the platform. Tu Oficina Online Web is an ever-evolving portal that periodically incorporates new tools dedicated to Customer Care.
Preloading data and managing information through a dedicated middleware allows great speed and stability of the system, thus ensuring maximum usability for users.
XPortal is the perfect tool to improve the customer care of energy-related companies.
Visualization of invoice details with download of the pdf
Advanced payment management with split payment and postponed payment
Visualization of consumption by period and daily consumption curves
Variety of data and graphs based on the user profile and contract type (business, family, ecc.)
Personalized contact forms to manage tickets and support request
Notification messages with the possibility to plan the campaign sending and select user target
Highly customized back office with the possibility to view analytical data
Thanks to the Mediana Web Portal customized for Viesgo, customers can benefit from advanced tools directly from their PC browser.
Mediana accompanies Viesgo for more than three years with the web portal dedicated to over 40.000 active customers on the platform. Tu Oficina Online Web is an ever-evolving portal that periodically incorporates new tools dedicated to Customer Care.
Preloading data and managing information through a dedicated middleware allows great speed and stability of the system, thus ensuring maximum usability for users.
Visualization of invoice details with download of the pdf
Advanced payment management with split payment and postponed payment
Visualization of consumption by period and daily consumption curves
Variety of data and graphs based on the user profile and contract type (business, family, ecc.)
Personalized contact forms to manage tickets and support request
Notification messages with the possibility to plan the campaign sending and select user target
Highly customized back office with the possibility to view analytical data
XPortal is the perfect tool to improve the customer care of energy-related companies.
