Thanks to Mediana’s Customer Area personalized for Alpiq, customers can access advanced tools directly from their PC browser.
Through this site, Alpiq provides its customers with a platform that makes them autonomous in visualization of bills and consulting consumptions and data on electricity and gas utilities.
In addition, a special section has been created for downloading the daily and monthly consumption files provided by the distributor.
Alpiq also has access to a back office section from which it can simulate all of it’s customers to view their own pages, extract user data (for purpose of access verification and marketing) and create utilities related to certain customers.
XPortal is the perfect tool to improve the customer care of energy-related companies.
View invoice details with single or multiple pdf download
Display of consumption per period and different granularity
Highly personalized back-office with the ability to view analytical data
Download of daily and monthly consumption
Utility profiling to view selected customer data
Thanks to Mediana’s Customer Area personalized for Alpiq, customers can access advanced tools directly from their PC browser.
Through this site, Alpiq provides its customers with a platform that makes them autonomous in visualization of bills and consulting consumptions and data on electricity and gas utilities.
In addition, a special section has been created for downloading the daily and monthly consumption files provided by the distributor.
Alpiq also has access to a back office section from which it can simulate all of it’s customers to view their own pages, extract user data (for purpose of access verification and marketing) and create utilities related to certain customers.
View invoice details with single or multiple pdf download
Display of consumption per period and different granularity
Highly personalized back-office with the ability to view analytical data
Download of daily and monthly consumption
Utility profiling to view selected customer data
XPortal is the perfect tool to improve the customer care of energy-related companies.