Offer custom tools to your customers with XPortal
With X Portal you will be able to conquer your customers by offering useful services to manage their utilities. From the PC or devices, both Apple and Android-based, they can download invoices, see consumption and interact with your company.
XPortal is the perfect tool to improve the customer care of energy-related companies. Mediana developed web platform that allows both private and business customers to carry out various operations directly from their browser in a very simple way.
From downloading invoices to consumption monitoring through graphs, you will be able to quickly get more information without requiring direct support to Call Centers or branches. If you need assistance, you can request assistance through custom contact modules.
With dedicated apps available on both Android and IOS, on smartphones and tablets, operations like self-reading or receiving notifications from your company are available both at home and on the move.
Schedule a demo to discover all the benefits of XPortal.
XPortal is the perfect tool to improve the customer care of energy-related companies. Mediana developed web platform that allows both private and business customers to carry out various operations directly from their browser in a very simple way.
From downloading invoices to consumption monitoring through graphs, you will be able to quickly get more information without requiring direct support to Call Centers or branches. If you need assistance, you can request assistance through custom contact modules.
With dedicated apps available on both Android and IOS, on smartphones and tablets, operations like self-reading or receiving notifications from your company are available both at home and on the move.
Schedule a demo to discover all the benefits of XPortal.
Main functionalities
Possibility to view all invoices of a single user divided by contract and type, gas or electricity.
- Invoices list visualization with filters for delivery point, by type (electricity or gas) and with different sortings
- Invoice details visualization in the form of a chart, divided by different components (power, energy, taxes, rentals etc.)
- Pdf download of a single invoice
- Massive pdf download of selected invoices in compressed format
- Possibility to schedule a postponement or a split payment of pending invoices
- Invoices comparison of different periods divided by different components
Display of consumptions divided by period or by invoice across different types of charts.
- Display of monthly consumption of a single invoice in the form of a bar graph with average consumption details
- Download of consumption data divided into invoices in Excel format
- Display of custom consumptions for business users and users with multiple consumption bands
- Display of average hourly consumption with the ability to select a custom date range
- Display of average hourly costs with the possibility to select a custom date range
- Comparison of consumptions and hourly costs in different time intervals
- Management of sampling curves for gas standard AEEGSI or customized ones
All the features of the web portal are also available on apps specifically designed for tablet and mobile.
- Native apps for iOS and Android, designed according to different guidelines of the two platforms
- Guaranteed retrocompatibility even with older versions of operating systems
- Adaptive interfaces for different types of devices, smartphones or tablets, to ensure a better user experience
- Customizable graphics based on corporate identity and needs of the company
- Possibility of self-reading of the electricity meter, uploading photos and notes by the customer
- Reception of push notifications to report changes of your status and your contract
Integration of features dedicated to customer care, analysis and communication tools for business and marketing.
- Possibility of modifying user data, power, contracts or subscribing the new ones in complete autonomy
- Personalized contact form for assistance and communication with the company, with the possibility to see the status of your reports
- Web and app notifications, massive email sending with the possibility to filter recipients through specific fields or by uploading a CSV file
- Custom administration panel based on different types of users, with different permissions and features
- Extraction of analytic data to monitor user behavior
Main functionalities
Possibility to view all invoices of a single user divided by contract and type, gas or electricity.
- Invoices list visualization with filters for delivery point, by type (electricity or gas) and with different sortings
- Invoice details visualization in the form of a chart, divided by different components (power, energy, taxes, rentals etc.)
- Pdf download of a single invoice
- Massive pdf download of selected invoices in compressed format
- Possibility to schedule a postponement or a split payment of pending invoices
- Invoices comparison of different periods divided by different components
Display of consumptions divided by period or by invoice across different types of charts.
- Display of monthly consumption of a single invoice in the form of a bar graph with average consumption details
- Download of consumption data divided into invoices in Excel format
- Display of custom consumptions for business users and users with multiple consumption bands
- Display of average hourly consumption with the ability to select a custom date range
- Display of average hourly costs with the possibility to select a custom date range
- Comparison of consumptions and hourly costs in different time intervals
- Management of sampling curves for gas standard AEEGSI or customized ones
All the features of the web portal are also available on apps specifically designed for tablet and mobile.
- Native apps for iOS and Android, designed according to different guidelines of the two platforms
- Guaranteed retrocompatibility even with older versions of operating systems
- Adaptive interfaces for different types of devices, smartphones or tablets, to ensure a better user experience
- Customizable graphics based on corporate identity and needs of the company
- Possibility of self-reading of the electricity meter, uploading photos and notes by the customer
- Reception of push notifications to report changes of your status and your contract
Integration of features dedicated to customer care, analysis and communication tools for business and marketing.
- Possibility of modifying user data, power, contracts or subscribing the new ones in complete autonomy
- Personalized contact form for assistance and communication with the company, with the possibility to see the status of your reports
- Web and app notifications, massive email sending with the possibility to filter recipients through specific fields or by uploading a CSV file
- Custom administration panel based on different types of users, with different permissions and features
- Extraction of analytic data to monitor user behavior
Middleware and preload to ensure continuity and efficiency
Mediana’s XPortal is designed to give users the ability to access their information on a continuous basis. By transferring data between back-end and front-end through an intermediate level and the presence of preloaded data, the portal will have greater response speed and great stability of the services.
X Portal can also be complemented by other Mediana’s software products dedicated to the energy sector:
- XContract for managing new contracts and sales force
- XEnergy for modular management of energy and gas billing
Middleware and preload to ensure continuity and efficiency
Mediana’s XPortal is designed to give users the ability to access their information on a continuous basis. By transferring data between back-end and front-end through an intermediate level and the presence of preloaded data, the portal will have greater response speed and great stability of the services.
X Portal can also be complemented by other Mediana’s software products dedicated to the energy sector:
- XContract for managing new contracts and sales force
- XEnergy for modular management of energy and gas billing
XPortal is used by customers of:
Do you want to offer your customers a web portal and apps to provide them with up-to-date support and services?
Our Consultants are available to present you a custom demo.
Fill the form and we will contact you!
Do you want to offer your customers a web portal and apps to provide them with up-to-date support and services?
Our Consultants are available to present you a custom demo.